Never lose another after-hours DUI retainer.
Answers your firm’s after-hours calls, qualifies on four questions, books the consult, and sends a structured case summary to your inbox within minutes of hang-up. Built around DUI. Drug and general defense at setup.
- Caller
- Marcus L. · 206-555-0148
- Jurisdiction
- King County, WA
- Arrest timing
- Tonight · 9:18 PM (88 min ago)
- DOL clock
- 7 days remaining · request hearing by Apr 28
- Priors
- None on record
- Test
- Refused breath · blood draw warrant pending
- Consultation
- Sun Apr 21 · 9:00 AM (booked via SMS)
Stopped northbound on I‑5 near Northgate. Vehicle impounded. Caller is home with spouse and was advised not to discuss the matter further until consultation.
The retainer doesn’t walk during the call.
It walks before you’ve even called back.
It’s 11pm on a Saturday. Someone just got arrested. They call your firm. Your phone rolls to voicemail.
Even when the call gets answered, the gap between “leaving a message” and “hearing from the attorney” is where the retainer walks away. The caller is anxious. They’re shopping. They’re one search result from a competitor.
We built CaseCapture to close that gap. Not to take messages.
What happens when your caller dials in.
Hang-up to summary in your inbox, without you touching the phone.
Picked up · ring 2
Tonight · ~9:18 PM
Confirmed · Sun 9:00 AM
jurisdiction · arrest · priors · court · urgency
Two-ring answer
Answered under two rings. No IVR, no hold music, no “leave a message and we’ll get back to you Monday.”
Case-type intake
A four-question intake built for the case type. DUI runs the DOL clock. Drug runs schedule and search posture. Each branch matches the lever that decides urgency.
Consult booked
A calendar link goes out by SMS while the caller is still on the line. They confirm before hanging up — the moment a competitor stops being an option.
Summary in your inbox
A structured case summary lands in your inbox and CRM within minutes of hang-up. For DUI: jurisdiction, arrest timing, offense history, court date status, urgency level. Scan it in under a minute and decide callback order before listening to the call.
Built for retainers, not lead volume.
Qualified intake, not message-taking. Your inbox gets the structured case summary. Your CRM gets the record.
By question four, they’ve stopped shopping.
CaseCapture runs a different intake for each case type — DUI first, with the DOL deadline as the urgency lever and a four-question qualifier built around it. Drug offenses and general criminal defense available at setup, each with its own urgency lever (substance schedule for drug; offense class for assault).
They stop shopping. They show up.
A confirmation SMS goes out within 60 seconds. A “what to expect” email lands within 5 minutes — before you wake up. The caller knows someone heard them. They show up to the consult ready to talk about the case.
Marcus —
You are scheduled with Holloway & Reyes on Sunday at 9:00 AM PT. Before then, three things will help:
- Do not discuss the case with anyone other than counsel.
- Write down what you remember from tonight — locations, times, conversations.
- Hold on to any paperwork the officer left with you.
If a deadline appears between now and the consultation, we will reach you on this number.
Take the 2 a.m. call without watching the meter.
Flat monthly. No per-call billing. No after-hours surcharges. Saturday at 2 a.m. is exactly when criminal defense callers call. Per-minute billing punishes you for picking up. We don’t bill that way. Take fifty calls or fifteen — the bill is the bill.
The first five firms join as Founding Partners.
We run onboarding hands-on, integrate with the tools you already use, and review the intake script with you before your phones go live. What you ask for shapes what we build next.
If your first month doesn’t pay for itself, your first month is free.
- 01 Concierge build, integration, and testing — done with you, before your phones go live.
- 02 CRM integration during onboarding — Clio or MyCase.
- 03 Direct line to the team for the first 90 days — intake-script changes turn around the same week.
- 04 A vote on which case type we build next. What ships after DUI is your call.
- 05 The founding-partner rate. Locked for the life of the engagement.
Built to your firm’s policy.
Your firm reviews and approves the intake script before it goes live — every question, every disclosure, every escalation path. The AI runs that script: asks the qualifying questions and books the consult. Legal advice is out of scope, and the script enforces it. When a caller asks something outside the script, the AI takes a message and schedules a callback.
Your firm decides what gets saved. Audio recordings and full transcripts aren’t retained by default — both can be enabled at your direction. The structured case summary lands in your CRM and inbox on every call.
Everything is encrypted, at rest and in transit. Call data never trains models. You own your data — we hold it on your behalf.
Sit in on a real call.
Fifteen minutes is enough to evaluate this. We’ll walk a real DUI call end-to-end — and you’ll see the structured case summary you’d find in your inbox by morning.